Questions to Ask an HVAC Contractor Before Hiring
Your HVAC system is one of the most important components in your household. That’s probably why hiring an HVAC contractor can seem stressful for so many homeowners. It doesn’t have to be difficult, though. Simply ask these questions before making your decision:
Are They Licensed, Bonded and Insured?
Depending on your local or state rules, HVAC contractors must meet certain requirements in regards to being licensed, bonded and insured. Often, they’ll be tested with written exams that must be passed for the licensing to be approved.
Can They Supply You With a List of References?
Any reputable HVAC contractor will happily hand over a list of references. To receive a random sampling, choose a letter from the alphabet and ask for past customers whose last names begin with that letter. Call each person on the list and ask about his or her individual experience with the contractor, including information such as timeliness, professionalism and quality of work.
Are Their Technicians Certified by NATE?
NATE (North American Technician Excellence) certification consists of rigorous testing to ensure that the technicians working on your HVAC system are the best in the industry. You should only consider an HVAC company that uses NATE-certified technicians. You’re taking a risk with anything less.
Which Brands Do They Carry?
When your heating or cooling system needs to be replaced, it’s important that only quality brands are used. Another element to consider is whether the equipment is backed by the federal Energy Star program, which is the best way to help you save energy (and money) throughout the life of the system.
Do They Have Experience With Your System?
Whether you use a heat pump, furnace, geothermal system, solar power or whatever else, the HVAC contractor you choose should have experience with your equipment and system. That way, when repair or replacement is needed, you can be confident that you’ll receive the best service.
For more expert advice when hiring an HVAC contractor, or if you have any questions concerning home comfort, please contact the professionals at Bryans United Air Conditioning. We’ve been serving the New Orleans area since 1982.
Written by Zach Mouton
Image Provided by Shutterstock.com